Read this page before further accessing and
browsing or otherwise using this site in any way!
(disponibile anche in versione italiana)
Why do I have to read all this stuff?
For the same two reasons we have to write it: LAW and ORDERING.
That's right, law and ordering: it may be easy, almost effortless, to
reach our site (you just click on a link or type in the URL), but by
doing so you are actually ORDERING a copy of our site, or some part
To clarify, coming here is as simple as calling your local pizza delivery
service, right? Well, on the Internet we're like the pizzeria you've
called and our site is the pizza you've ordered! Repeat: you HAVE placed
an order! Your relationship with whatever you've ordered is regulated
by law (think about it: you're expected to pay the pizza's list price,
you can't copy and freely use the pizzeria's logo from the box just
because they gave it to you, you're not supposed to throw the pizza
at the delivery boy...), as is our relationship with you (we're not
supposed to charge you double or deliver a burger without informing
you of changes to the pricelist and menu, we can't pretend we're some
other famous pizzeria, our delivery boy is not supposed to throw the
pizza at you...); we are legally bound by international and local LAW
to inform you of your rights and responsibilties and you are free to
accept them or leave (don't like pizza, price, delivery boy, got the
wrong number, anything? call somewhere else!). End of pizzeria simile.
If much of the following sounds overelaborated or even ominous to those
in good faith (the overwhelming majority of you visitors), that's because
it's basically addressed to those who either aren't aware of what's
acceptable or don't care. Dear good-willed visitor, it is for both your
and our protection.
We have purposefully avoided breaking down the information into seperate
pages ("privacy", "disclaimer", "terms and
conditions", "copyright", "product warranty",
etc.) because you're required to read it all anyway, without skipping
to "the relevant section".
So, please take the time to ponder it through, make sure you understand
it, check it in the future from time to time for modifications (which
are legally binding whenever you use the site) and, if any passage is
unclear or you disagree with it, we must ask that you stop using this
site (and write us if you like).
Who is responsible for this website?
www.saintrock.com is a creation of Saint Rock s.r.l., an Italian limited
company (Società a Responsabilità Limitata) based in Milan,
Official correspondence relating to the site must be sent via registered
mail, return receipt requested, to our Head Office:
Saint Rock s.r.l., Via Domenichino 40, 20149 Milano MI, ITALY
The webmaster is Mr. Mark Baldwin Harris, who can be reached at the
same address and number, and by email@example.com
The site is hosted by Planet s.r.l., Corso Lodi 12, 20135 Milano MI,
Saint Rock makes no representation that materials in our site are appropriate
or available for use in other locations and other countries. Those who
choose to access the site from other locations do so on their own initiative
and are responsible for compliance with local laws, if and to the extent
local laws are applicable.
This document - which constitutes an agreement between you and Saint
Rock - has been drawn up in compliance with, and shall be construed
and enforced in accordance with, Italian law. Any action to enforce
this agreement shall be brought solely in the courts located in Milan.
By using our site, you irrevocably submit to the jurisdiction of the
Milanese courts in any such action or proceeding.
Is the content of this site subject to legal protection?
You should assume that everything you see, read or hear on our site
is copyrighted unless otherwise noted; we neither warrant nor represent
that your use of materials displayed on our site will not infringe rights
of third parties not owned by or affiliated with Saint Rock s.r.l.
"Saint Rock" and the "eighth-note on shell" logo
are registered trademarks of Saint Rock s.r.l., and, except where indicated,
the contents and form of the site constitute a copyrighted work: ©
Saint Rock s.r.l. 1998-2004.
Any other trademarks appearing on the Web Site are the property of their
All rights are strictly reserved, which means that the reproduction,
copying, downloading, storage, recording, broadcasting, retransmission
and distribution of any part of www.saintrock.com is expressly prohibited
without our prior written permission. Inquiries may be directed to our
legal department. For use of
material which is not ours (e.g. newsfeeds, many articles and photos),
you should contact the copyright owners; on request, we will supply
contact information if available.
There is only one exception to the above: you may link to our doorway
(www.saintrock.com), provided you inform us
of where you are doing so; if requested by us at any time to remove
this link, you will comply immediately.
Therefore, you may not link to any other page without requesting and
receiving email confirmation from us,
which may be revoked at any time. "Framing" is strictly forbidden.
Do you guarantee your content?
To the fullest extent permissible pursuant to applicable laws, no warranty
of fitness or any other warranty whatsoever is implied regarding the
content of www.saintrock.com, which is provided on an "as is"
and "as available" basis. Saint Rock and its affiliates shall
have neither liability nor responsibility to any person or organization
with respect to any loss or damage arising therefrom, or the use thereof.
Your following links to any other off-site pages or other sites is likewise
at your sole risk.
Do you guarantee all goods and services?
Unless expressly stated, Saint Rock is not an agent for and does not
vouch for those third parties (persons, companies and other organizations)
whose goods or services may be displayed or referred to on www.saintrock.com,
nor for the availability, suitability or prices of such goods and services.
Your dealings with such third parties, including, without limitation,
the payment for and delivery of goods and services, and any terms, conditions,
warranties, or representations associated with your dealings with third
parties are solely between you and the third party.
Furthermore, Saint Rock is not liable to you or any third party for
temporary or permanent unavailability of any service, content, or site,
be it of the third party or Saint Rock itself.
Can anyone use this site?
Pre-teens must have the permission of their parent, parents, or legal
guardian to view this site, but cannot in any case subscribe to any
clubs or services.
Teenagers under 18 must have the above stated permission, and can avail
themselves with said permission of all services.
With this proviso, the above categories and anyone else - upon acceptance
of our terms and conditions as outlined on this page - can use the site.
What's your policy with unsolicited material?
Any purportedly original creative work of any description, sent by any
means, will be treated as non-confidential and non-proprietary if we
haven't specifically requested it from you. In other words, we will
be free to reproduce, disclose, transmit, publish, broadcast and post
it for any purpose. We will be free to use any ideas, concepts, know-how,
or techniques contained in any communication you send to us without
our specific request for any purpose whatsoever, including, but not
limited to, developing, manufacturing and marketing products and services
using such information.
How about my personal information and material when I join a club?
In this case, you will have a username and password with which to modify
your info and material at any time. Be aware that you alone are responsible
for the veradicity of said info and material, and for any infringment
of the rights of third parties (for example, if you give us a link to
your photo when joining the Clubhouse, make sure it's a photo of yourself
and that, if it's not your own property, you have written permission
to use it).
You are responsible for keeping us updated with accurate, complete,
and updated registration information; failure to do so may result in
immediate termination of your account. Take care not to select or use
a username subject to the rights of any person other than yourself without
authorization (names of well-known people it may appear that you are
impersonating, brand-names, etc.), or provide a username or any public
information that Saint Rock, in its sole discretion, might deem offensive
or in any way inappropriate, as either action may result in termination
of your account at any time.
What are the benefits of club membership?
As already stated, use of any part of the site implies full assent to
the terms and conditions clarified through this page. Anyone who accepts
these can read Terramedia and Clubhouse posts, but only members (who
also declare acceptance of the club rules, which are formulated strictly
according to Italian law) hold writing priviledges, are eligible for
special direct mailings, can access "secret" pages containing
material unavailable elsewhere, and participate in members-only contests
How safe are my personal details?
Apart from details necessary for shipping product, which we must forward
to our warehouse and accountant, whatever details you choose to share
with us will not be divulged to third parties without your permission
except as required by law or necessitated by legal proceedings. Your
personal information is stored in a very safe place and any use for
preparing public statistics (where your identity will be suppressed
in any case) or in-house surveys will be performed or directly overseen
at all times by the webmaster.
What would happen to my personal details if I were to quit, to opt out?
Personally identificative information (name, email, street address)
will be removed from all of our files related to the service for which
you have opted out. Thus, if you were simply on the newsletter mailing
list, you "disappear" altogether. Any other information (personal
preferences, etc.) may remain on file for anonymous statistical use.
If you've been banned from a club for any reason, or have commited any
abuse related to our site in any way (decided at Saint Rock's sole discretion),
we will maintain all your records intact in our private files.
Non-personally-identifiable data supplied by members - whether former
or active - may be provided at any time to other parties for marketing,
advertising or other uses; Saint Rock reserves the right to disclose
information about your usage, demographics, and personal preferences
in forms that do not reveal your personal identity.
How safe are my credit card details?
We never even see these details, which are encrypted and processed through
an industry standard Secure Socket Layer (SSL) session by our bank (Banca
Sella) through Verisign. Be advised that you must be using a fairly
recent browser for this to work, and you must enable cookies.
Why are your prices only in euro?
If you're asking this, it can only be because you're not yet used to
paying in this important currency; as time passes, you will be more
comfortable "thinking in euro". The euro is the "dollar"
of the European Community.
What's your delivery time?
Saint Rock uses Italian registered post for all deliveries. Our experience
is that no more than a week is required for world-wide delivery. However,
consider that we need time to receive bank confirmation and process
your order with our shipping department. In any case, you will be notified
as soon as your order leaves our warehouse.
Orders placed with destinations in Italy can be monitored over the Internet
with a code we supply to purchasers, and we sincerely hope to offer
this service to all customers in the near future.
Do your CDs have a warranty?
In Italy, you have the legal right to return unwanted merchandise within
10 days; in other countries this option may not exist or may vary. If
you have and choose to exercise this right, since mail can be slow you
should inform us promptly within this period (or whatever period indicated
by your local law, full details of which you must supply) by email
so that we can block your credit card charge, at the same time sending
your request along with appropriate legal details (for countries other
than Italy) by registered mail, return receipt requested. Saint Rock
reserves the right to refuse future service to those who, at our sole
discretion, we deem abusive of this option.
What about defective product?
We have had only one case of a defective CD (and we've printed many
thousands of copies). Naturally, should you be the unfortunate recipient
of another one, your CD will be replaced with one of the same title
at no extra cost to you.
What if real problems arise?
You hereby indemnify, defend and hold Saint Rock, and its respective
licensees, affiliates and all their respective officers, directors,
owners, agents, affiliates, licensors and licensees harmless from and
against any and all liability and costs incurred by the aforementioned
in connection with any claim arising out of any breach by yourself,
or any user of your account, of the present agreement or any of the
foregoing representations, warranties and covenants, and operating rules,
including, without limitation, reasonable attorneys' fees. You shall
cooperate as fully as required in the defense of any claim. Saint Rock
reserves the rights, at its own expense, to assume the exclusive defense
and control of any matter otherwise subject to indemnification by you
yourself. The assumption of such defense or control by Saint Rock, however,
shall not excuse any of your indemnity obligations.
Any allegation regarding misuse of
copyrighted material or complaints regarding the presence of any material
on this site held to violate any applicable law or regulation must be
sent by registered mail, return receipt requested, to our Home Office
street address as given above. Such communication must contain complete
and unequivocal indications of the material and laws in question. Upon
receipt of said registered and completed communication, Saint Rock reserves
the right to a period of 40 days within which to verify any such allegations
and complaints and remove or modify the material in question; by opting
to do so, Saint Rock clears itself of any legal obligation whatsoever
and, specifically, will not be held liable for claims of damages pertaining
to the 40-day period or any time period preceeding or following the
same. Saint Rock will not be held responsible in any case for considering,
replying to, or otherwise acknowledging or acting on any allegations
or complaints communicated in any other manner than the aforementioned.
You agree that any claim or cause of action arising out of your use
of this site in accord with this agreement must be filed within one
year after such claim or cause of action arose or it shall be forever
barred, notwithstanding any statute of limitations or other law to the
If you are otherwise dissatisfied with Saint Rock's service, beyond
our willingness or possibility to meet your needs, your exclusive remedy
is to discontinue use of the service.
Whew, how about a pizza?
Sorry, we don't sell pizzas, but if you ever happen to be in the Milan
area, let us know and we may
be able to set up a rendezvous: we know dozens of choice purveyors!
Thanks for taking the time to read this page. Remember to check it in
the future regularly for modifications (which are legally binding whenever
you use the site). For your convenience, the link on the "legal
notices" index page will always carry the latest version's date.
As stated above, if any passage is unclear or you disagree with it,
we must ask that you stop using this site (and write us
if you like).